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CUSTOMER SUPPORT

Because you are very important to us and we want to hear from you.

Here you can ask us your questions, request quotes and request shipping information.

Do you have any question?

We are here to help you!

Call us at:

+57 313 624 2287

or send us an email:

shop.artesanalcolombiana.com

Thank you for your message!

FREQUENT QUESTIONS

Can you check product information before making my purchase?

Before placing your Purchase Order, you may review the characteristics and technical specifications of the merchandise and the terms and conditions that are applicable to the acquisition of the item, including the price, charges, payment methods, and special conditions that may be applicable. upon delivery of the merchandise. This information generally appears on the information sheets associated with each product. In case the Client has any doubts regarding the merchandise or the service that he intends to purchase, please contact tienda.artesanalcolombiana@gmail.com before his purchase.

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Do you provide international shipments?

Yes, we do national and international shipments. We ship to the carrier at no additional cost. The customer must assume the value of the freight to their destination.

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How can I track my order?

When the product is delivered to the carrier, we will provide you with a tracking code to track your shipment.

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